Roof tent

Busta wrote:

Keithy wrote: Somebody spoke with customer services and actually believed what they said?

Curious times we live in

I haven't told you what I believe. I've shared the information given to me by Suzuki.

One of those presumably young ladies in customer services actually told me, when questioned about the anti-perforation warranty, that the chassis was considered as part of the exhaust system. Bless.
When questioned about the roof load, she repeated that the [Suzuki brand] roof bars are rated at 30kg and had no other info.
When I see something in writing from Suzuki Japan, I might believe it (although the dealer that serviced my car told me that the manual is out of date (and that came from Japan). I wonder which one is right?

Well Bill, it seems you are choosing to believe whatever suits you. I gave examples in another thread of other roof rack manufacturers not associated with Suzuki that stipulate a 30kg limit for the Gen4. I'm not sure why somebody selling a product would deliberately limit their products for one particular vehicle and not others that use the same components, unless of course there was a good reason.

Maybe this Australian manufacturers was mislead by the same young ladies? www.rhinorack.com/en-au/products/roof/ro...bar-roof-rack_ja0631

I wonder where they did get any info from?

Bill Portland wrote: I wonder where they did get any info from?

This is just a guess, but perhaps they asked the vehicle manufacturer? Isit a coincidence that all the sources I've quoted have given exactly the same 30kg figure?
Here's another one: www.roofbox.co.uk/scripts/rbvehsel3.php?...e=roofbar&query=8656

As you say, just a guess. Or maybe the absence of any manufacturer data led them to use the old number.

I'll leave you to believe what you want to Bill. I'm sure the answers that suit you are out there somewhere.