A place for general chat about the Jimny. Please make sure you post in the correct section on the site, this way it keeps the site tidy AND ensures you get a more relevant answer.

Suppliers/Dealers or anyone selling with a commercial view in mind CANNOT post here unless responding to a specific request of a member in a "wanted" post.

Suppliers include people "breaking for spares" on a regular basis, when purchasing spares members should ask a supplier what they contribute to the running of the forum particularly if contacted by a Private Message

Suppliers or Members who have contributed to the forum can be identifed by the
logo.

major electrical problem

More
19 Jan 2014 08:13 #101054 by kirkynut
Replied by kirkynut on topic major electrical problem
Just read this for the first time. If I were you I'd not touch it but would contact Suzuki Customer Services Australia and explain the problem and all you've been through and how unhappy you are and that if you don't get it fixed or replaced at Suzukis expense under warranty you will start court action and that this is their last opportunity to resolve the matter.

I would do so by letter having phoned them for a name to send it to then a week after sending the letter by recorded delivery or whatever you have out there, I'd call that person by phone to Chase them up and have them send their response by letter.

I'm led to believe that manufacturer customer services are often different to deal with than obstanent dealers.
Kirkynut

The underdog often starts the fight, and occasionally the upper dog deserves to win - Edgar Watson Howe.

My Jimny Thread Here: www.bigjimny.com/index.php/forum/8-my-ji...on-continues?start=0

Please Log in or Create an account to join the conversation.

  • GuardianAngel
  • New Member
  • New Member
    Public
More
19 Jan 2014 08:22 #101055 by GuardianAngel
Replied by GuardianAngel on topic major electrical problem
I agree with KirkyNut, as soon as you touch it then your on your own, and it's exactly what those bunch of chimps probably want.

Please Log in or Create an account to join the conversation.

  • ozjoel
  • Topic Author
  • New Member
  • New Member
    Public
More
24 Jan 2014 07:04 #101801 by ozjoel
Replied by ozjoel on topic major electrical problem
in australia, customers are generally treated like a pest, and are served as such, im a heavy diesel mechanic by trade, though i hate electrical. i have the entire wiring loom ready to go in now, so it will fix the problem.

i have spoken to suzuki hq, and let them know, as now the onus is on "me to find the problem" that i can only work on the car after hours and as such will be charging myself $300 an hour, and once im done thats what they will be invoiced for.

my employer has also weighed into the battle now so its all a bit of fun.

Please Log in or Create an account to join the conversation.

Time to create page: 0.150 seconds
Joomla template by a4joomla
We use cookies to give you the best online experience. Please let us know if you agree to all of these cookies. Accepting the Cookies also accepts the Disclaimers for the website.