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It may be worthwhile having a new thread for Gen4 snag list to see if any of the issues you have are wide spread. Dacia ignored individual complaints, however due to forum pressure it became obvious that the Indian made Dusters had a rust problem which was nation wide. Dacia was forced to do something about it to limit damage to the brand.
Foxtrot wrote: It may be worthwhile having a new thread for Gen4 snag list to see if any of the issues you have are wide spread. Dacia ignored individual complaints, however due to forum pressure it became obvious that the Indian made Dusters had a rust problem which was nation wide. Dacia was forced to do something about it to limit damage to the brand.
Thats a good idea. I'll start a new thread on it later.
What Dacia did was the square route of nothing for me for 3 months after discovering rust the day after I picked it up.I requested they take it back which they refused to do. I was advised by an independent body not to drive it. 174 calls to their customer service dept and 82 emails. They still refused to take it back. I opened a " Rusty Duster" Facebook page and posted the 27 areas of rust. After three months of frustration I parked the car outside the dealer with a 6x6 sign with he words.... " Rusty Duster after one day of ownership. DO NOT BUY ONE"
After being parked there for two days and a visit from the police...... who left me to it as I was not breaking any laws.... the manager of the dealership came and invited me in for a chat. 20 minutes later he had the keys to my car and I had my money back. Meanwhile Dacia started to offer rust repairs..... which was ridiculous as the rust had started while the raw steel was being shipped to India.
Aj4x4 wrote: What Dacia did was the square route of nothing for me for 3 months after discovering rust the day after I picked it up.I requested they take it back which they refused to do. I was advised by an independent body not to drive it. 174 calls to their customer service dept and 82 emails. They still refused to take it back. I opened a " Rusty Duster" Facebook page and posted the 27 areas of rust. After three months of frustration I parked the car outside the dealer with a 6x6 sign with he words.... " Rusty Duster after one day of ownership. DO NOT BUY ONE"
After being parked there for two days and a visit from the police...... who left me to it as I was not breaking any laws.... the manager of the dealership came and invited me in for a chat. 20 minutes later he had the keys to my car and I had my money back. Meanwhile Dacia started to offer rust repairs..... which was ridiculous as the rust had started while the raw steel was being shipped to India.
Shocking story.
On the matter of rust, take a looksie at the wording for the warrenty of the gen 4.
i
There are 4 words that are concerning :woohoo: :dry:
The 12 year warranty actually isn't worth a dime. In order for it to remain valid you have to have your car inspected by a Suzuki dealer every year. If they find anything starting to corrode you're expected to pay for it to be fixed. Therefore after 12 years you've paid for them to maintain their warranty and of course there won't be anything left to be warranted, cos you've had to have it all fixed.
