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New Jimny waiting list

  • wigit
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05 Feb 2019 22:55 #202649 by wigit
Replied by wigit on topic New Jimny waiting list
I put in a call to Suzuki customer services given dealer said car would be here end of Jan when we did the deal and now saying March.

Still waiting a call back from Suzuki over where it is and why the change of date so I can have that conversation with the dealer this was prompted by the dealer saying how good their demo was in the snow which got a witty retort from me, we will be pressing for good will on the fitment of additional bits.

Lets hope its relable when it comes, with both my other car purchases last year I got more regular updates and expectations managed

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05 Feb 2019 23:13 #202651 by ZT260
Replied by ZT260 on topic New Jimny waiting list
Did your order form have an actual delivery date on it, or was it written down as 'estimated delivery date' as mine did...so come mid-January I was already getting fobbed off.

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  • wigit
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06 Feb 2019 13:55 #202681 by wigit
Replied by wigit on topic New Jimny waiting list

ZT260 wrote: Did your order form have an actual delivery date on it, or was it written down as 'estimated delivery date' as mine did...so come mid-January I was already getting fobbed off.


If they had said Q1 then that would be fine, they cannot seem to manage expectations, I would then have continued looking and pursued another option I had available at the time.

Its not like a want a kiss my ar@e experience just consistent and professional, I actually hate all the bs that goes with it and the big handover etc, not for me, I had to deal with Kia recently who were worse with a car for my father.

I think my dealer will want to make more of the handover than I will so they will be told politely that they cannot use the images for their marketing purposes

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  • TomNewton
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06 Feb 2019 15:04 - 06 Feb 2019 15:08 #202684 by TomNewton
Replied by TomNewton on topic New Jimny waiting list

ZT260 wrote: Likely Leo Spirit that got to Zebrugge last week (after having been to the UK at Bristol first...) Not sure which ship it then gets put on to get to Grimsby, or if it stays on that one?


Unsure how it works but I'm guessing they may have changed as Leo Spirit is now on it's way to the US. Sea Cruiser 1 is the next big one due in Grimsby from Zeebrugge.
Last edit: 06 Feb 2019 15:08 by TomNewton.

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06 Feb 2019 15:37 #202688 by Gadget
Replied by Gadget on topic New Jimny waiting list
Sounds like things vary massively between dealers. My whole experience was very smooth and understated at Romford Suzuki. Told the dealer what spec I wanted in August 2018, they managed to arrange for one of their 3 January cars to meet that spec, I turned up, did the paperwork and payment and drove off. No overblown popping of champagne corks or photos, just a nice professional purchase.

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09 Feb 2019 18:47 #202871 by Bill Portland
Well, my car is currently making its way very slowly up the south coast towards Portland, so about 30 miles from me. Shame its gonna take another 6-7 weeks to get to me :-(

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