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Suppliers/Dealers or anyone selling with a commercial view in mind CANNOT post here unless responding to a specific request of a member in a "wanted" post.
Suppliers include people "breaking for spares" on a regular basis, when purchasing spares members should ask a supplier what they contribute to the running of the forum particularly if contacted by a Private Message
Suppliers or Members who have contributed to the forum can be identifed by the
Positive Feedback
01 Nov 2019 19:44 - 01 Nov 2019 19:48 #215280
by Soeley
Black 2019 Jimny SZ5
www.bigjimny.com/index.php/forum/8-my-ji...ley-s-2019-black-sz5
Positive Feedback was created by Soeley
I hope this post comes across the right way, it's not a complaining post but the opposite, meant to praise.
If anyone remembers my fitting of my Jimnybits Rocksliders I was unable to get them level?
Upon further investigation I found the front end to be hard up against the front of the sill. The only way to level the rocksliders was to remove the bolt from the front mount (1st picture).
I got in touch with Jimnybits one evening and early next morning Russ replied asking me some questions and I sent him some pictures. A few emails back and forth that day lead to the conclusion that some Gen3 brackets had been sent out in error. They were out of stock at the time and said they would post the correct brackets out as soon as the new batch came back from powder coating.
New brackets arrived Wednesday, today I have swapped the front brackets over and now the fit is perfect and I have level rocksliders.
You can see the difference (2nd & 3rd pictures).
Now I have been very happy with Jimnybits products:
Filter guard
Transfer case guard
Rear recovery points
Rocksliders
I am not put off by this mix up at all, if anything it has reinforced my faith in them as a company. Mistakes happen I accept that, but I judge on how things are rectified and Russ at Jimnybits couldn't have been any more helpful and quicker to resolve the issue.
A big Thumbs Up from me!
If anyone remembers my fitting of my Jimnybits Rocksliders I was unable to get them level?
Upon further investigation I found the front end to be hard up against the front of the sill. The only way to level the rocksliders was to remove the bolt from the front mount (1st picture).
I got in touch with Jimnybits one evening and early next morning Russ replied asking me some questions and I sent him some pictures. A few emails back and forth that day lead to the conclusion that some Gen3 brackets had been sent out in error. They were out of stock at the time and said they would post the correct brackets out as soon as the new batch came back from powder coating.
New brackets arrived Wednesday, today I have swapped the front brackets over and now the fit is perfect and I have level rocksliders.
You can see the difference (2nd & 3rd pictures).
Now I have been very happy with Jimnybits products:
Filter guard
Transfer case guard
Rear recovery points
Rocksliders
I am not put off by this mix up at all, if anything it has reinforced my faith in them as a company. Mistakes happen I accept that, but I judge on how things are rectified and Russ at Jimnybits couldn't have been any more helpful and quicker to resolve the issue.
A big Thumbs Up from me!
Black 2019 Jimny SZ5
www.bigjimny.com/index.php/forum/8-my-ji...ley-s-2019-black-sz5
Last edit: 01 Nov 2019 19:48 by Soeley.
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01 Nov 2019 19:49 #215281
by Soeley
Black 2019 Jimny SZ5
www.bigjimny.com/index.php/forum/8-my-ji...ley-s-2019-black-sz5
Replied by Soeley on topic Positive Feedback
P.S. don't know why my picture are coming out squashed? they are OK on the host site.
Black 2019 Jimny SZ5
www.bigjimny.com/index.php/forum/8-my-ji...ley-s-2019-black-sz5
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02 Nov 2019 06:56 - 02 Nov 2019 06:56 #215293
by X8GGY
Replied by X8GGY on topic Positive Feedback
"Big thumbs up" =
(about time we got some more Emoticons Martin! 
Good result! Can't knock their customer service
Good result! Can't knock their customer service
Last edit: 02 Nov 2019 06:56 by X8GGY.
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