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Android Auto not working on Gen4

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09 Dec 2019 22:19 #216337 by wicho001
Hello people,

I'm having some issues with my SLDA unit not recognizing my phone (Samsung S10+)in order to use android auto.

Some times it works and when it do with a simple cable movement it stop working, I've tried with samsung original cables (3 of them) and the same, as soon as I move the cable a little bit it stop working and its almost impossible to make it work again. I even ordered " the best cable for android auto" and the same happened. I think I have some kind of short circuit going on but here is the thing, I am not the only one with this issue, a friend of mine is having the same problem. These cables still works for charging but not for AA.

Any suggestion?


Thanks,


Luis

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10 Dec 2019 05:17 #216343 by Lambert
When you say a small movement of the cable is enough to disrupt the connection is that at the phone end or the car end of the cable? If it's the car end then the supplying dealer needs to fix the car under warranty. If it's the phone end it may need a new cable port which most phone repair places can accommodate.

Dreadnaught (black 2011)

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10 Dec 2019 12:10 #216357 by Soeley
Have you cleaned out the USB port on your phone?
They get full of fluff and this can stop a good connection. Use a pin or needle to have a good scrape around the port and get down to the bottom.

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10 Dec 2019 12:49 #216359 by wicho001

Lambert wrote: When you say a small movement of the cable is enough to disrupt the connection is that at the phone end or the car end of the cable? If it's the car end then the supplying dealer needs to fix the car under warranty. If it's the phone end it may need a new cable port which most phone repair places can accommodate.

I will troubleshoot what you said but in general is more close to the phone, because of the location of the usb port the phone end tends to flex more.

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10 Dec 2019 12:55 #216360 by wicho001

Soeley wrote: Have you cleaned out the USB port on your phone?
They get full of fluff and this can stop a good connection. Use a pin or needle to have a good scrape around the port and get down to the bottom.

It looks cristal clear. I always use wireless charger so the port condition should be good. I will follow your advice tho.

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